Privacy & cookies
Data collected
We only collect the data needed to process your order: name, email address, phone number (optional) and delivery address.
Purpose
This data is used exclusively to handle the order, its dispatch and after-sales service. It is never resold.
Retention
Order data is retained for as long as necessary to meet accounting and legal obligations.
Loyalty programme
Our loyalty programme is anonymous: points are attached to a bearer code, with no link to your identity.
Cookies
The site uses:
- technical session and cart cookies: your order in progress (cart, details) is kept for 30 days so you can pick it up again;
- a convenience cookie, set only with your consent, which remembers your loyalty code in order to pre-fill it.
No advertising cookies or third-party trackers are used.
Your rights
You can request access to your data, or its rectification or deletion, by writing to [email protected].